Processing time
Orders are processed and prepared for dispatch within 1–3 business days. Tracking is emailed after dispatch where the shipping method supports it.
Delivery times
Delivery typically takes 3–15 business days after dispatch, depending on the item's warehouse and your destination: items stocked in North American warehouses usually arrive within 3-8 business days inside Canada and the United States, while internationally shipped items usually take 7-15 business days. Delivery times can vary for remote areas and during busy periods. We ship to the destinations available at checkout for each product.
Shipping rates — one charge per order
Shipping is charged once per order, not per item. Adding more items to your order does not increase the shipping rate.
- Canada — $12.00 CAD (free on orders of $75.00 or more)
- United States — $14.99 CAD (shown converted to USD at checkout)
- United Kingdom — $19.99 CAD (shown converted to GBP at checkout)
- Australia — $19.99 CAD
- Rest of World — $24.99 CAD
Rates outside Canada are set in CAD and, where available, shown converted to your local currency at checkout before you pay.
Duties and taxes
Depending on the shipping method selected for your order, import duties may already be included (DDP) or may be payable on delivery (DDU). This depends on the method and your destination.
For order help, use the Contact Us form and include your order number.