Shipping policy

Where we ship
We ship to the destinations available at checkout for each product.

Processing time
Orders are processed in 1–3 business days before dispatch.

Delivery time
Delivery typically takes 3–15 business days after dispatch, depending on the item's warehouse and your destination: items stocked in US warehouses usually arrive within 3–8 business days inside the United States, while internationally shipped items usually take 7–15 business days. Delivery times are estimates, not guarantees, and remote areas may take longer.

Shipping rates (flat, per order)
Canada: $12.00 CAD per order, free on orders of $75.00 CAD or more. United States: $14.99 CAD. United Kingdom: $19.99 CAD. Australia: $19.99 CAD. Rest of the world: $24.99 CAD. Rates outside Canada are set in CAD and shown converted to your local currency at checkout before you pay. The applicable rate is shown at checkout.

Duties and taxes
Depending on the shipping method, a shipment is sent either with import duties prepaid (DDP) or with duties unpaid (DDU). On DDU shipments, import duties and taxes may be charged by your local customs on delivery and are the customer's responsibility. Sales tax or VAT collected at checkout is shown there.

Tracking
You will receive a confirmation email with tracking information as soon as your order ships, where the shipping method supports it.